At Superior Office Machines, we offer comprehensive services to ensure your office equipment stays running smoothly.
Our core services include:
Our dedicated team of experienced technicians and customer service professionals have over 20 years in the industry. Our team is committed to providing you with exceptional service and support.
Superior Office Machines guarantee a 4-hour response time, on-the-spot servicing, and emergency call-outs. Our team of experts are happy to walk you through our timely services so that you are familiar with the service you are receiving. We strive to constantly deliver exceptional office repairs Sydney-wide as well as customer service and are dedicated to bringing your equipment back up in no time.
Our expertly trained technicians go through regular training to stay updated with the latest technology in repairing all types of printers. We aim to exceed your expectations by providing a peace-of-mind service that maximises productivity while minimising waste and reducing costs. Whatever issue your printer may be facing, our team can take care of it, making sure your machine is running at its best.
Using our vast knowledge and our relationship with many manufacturers means we can save our customers money, get quick, accurate diagnostics and have direct access to even the most unique parts.
We cover all of the Sydney metropolitan areas and most regional areas. Same day, next day, or a month from today, our team of skilled technicians is always available at your service. Superior Office Machines guarantee a 4-hour response time, on-the-spot servicing, and emergency call-outs.
Our exclusive printer repair service is what our clients know us by. The next time you require a printer repair or copier service near you, call us on 1300 786 866 and we’ll be happy to provide you with professional service and advice regarding the maintenance of office equipment.
All first-time customers can get up to 30% off your callout fee for the first job. Simply mention “WEBSITE OFFER” when booking your job to receive a discount. Conditions Apply.
The cost of repairing your printer depends on several factors, including the type of printer, the nature of the issue, and whether any parts need to be replaced. Simple repairs may range from AUD $50 to AUD $100, while more complex issues could be several hundred dollars. For an accurate estimate, please contact us with details about your printer and the problem.
No, repairing your printer with Superior Office Machines will not void its warranty. We follow manufacturer guidelines and use authorised parts to ensure your warranty remains intact.
The repair time depends on the complexity of the issue. Simple repairs can often be completed within a day, while more complicated problems may take a few days. We strive to complete all repairs as quickly and efficiently as possible to minimise downtime for your office.
We offer both on-site and off-site repair services. For convenience, we can send a technician to your location. Alternatively, you can bring your printer to our service centre. Please contact us to schedule an appointment or for more information.
Yes, we use genuine parts for all our repairs to ensure the highest quality and compatibility with your printer. This helps maintain the performance and longevity of your equipment.
Yes, we offer a warranty on all our repair work. If the same issue reoccurs within the warranty period, we will fix it at no additional cost. Our commitment to quality ensures you receive reliable and long-lasting repair solutions.
Yes, we provide service agreements and maintenance plans tailored to your needs. These plans include regular check-ups and preventive maintenance to keep your printers and photocopiers in optimal condition, reducing the likelihood of unexpected breakdowns. Contact us to learn more about our customised maintenance plans.
Stephanie Black2024-03-28Very professional service!
Sue De Silva2024-03-28My printer was fixed so fast and job well done
Abbey Hbous2022-09-12Highly recommended! Fred took the time to understand my business and provided me with a solution for an office multifunctional printer. Fred is easy to deal with and provides great service…
Ruby Oueik2022-09-08Fred at Superior office machines always goes over and beyond for our business. His service is always so professional and prompt. Can always rely on SOM to be there when we need them ! Thank you for all that you do !
Chloe Lovell2022-09-08These guys have helped us a lot with any and all issues we have run into, they are always very helpful and friendly! They get any problems we face fixed quickly and efficiently. - Rehab Options Injury Management
Flightless Eegle2022-08-31Superior have been servicing our companies machines for over 5 years now, in that time they have been extremely prompt and reliable. Will be recommending Fred to others for their printer repairs.
OnSolution Web2022-08-24Superior Office Machines has been our go to for the last 4+ years and anytime we have had an issue with our Fuji Xerox, we've rung up Fred and he has arrived within the day. He's knowledgeable about any issues we have encountered and has always provided a quick solution to get us up and running again. Fred is thorough in his check-ups and is always a step ahead to make sure we don't run out of toner or ink. We would definitely recommend this company for your printer needs and have always been happy with their service! (+ Fred looks like he could carry a printer in each hand with ease)Google rating score: 4.5 of 5, based on 40 reviews
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